The TELUS team acknowledges that our do the job spans several Territories and Treaty areas and we have been grateful for the traditional Know-how Keepers and Elders who are with us currently, anyone who has long gone prior to us as well as youth that inspire us.
It is possible to only modify it. I waited for an hour or so about the cellphone to talk to a human. He was helpful, but needed to redirect me to another person. I had been then on maintain for another hour. They available me an even better deal, but it was not what was supplied online. Those people discounts are For brand new customers. As a faithful customer I would have to pay back $seventy eight compared to $60 for the new customer, to the service I wished.
How can I notice that individual. I believe I am heading into a new billing cycle and I are already functioning in circles for months
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@Oleginza Wrote: I known as Telus CS at 8.55AM Mountain time and so they hanged up on me, declaring that I ought to simply call all through "regular Workplace hours". Is this for real?
Consider them as resellers. The sell you a legit products Telus features, insert perks to induce you to buy. You provide them with that funds, all your info to setup the legit product.
These are, in my view, rip-off artists who are triggering Telus and their customers Extraordinary frustration, Together with the intent of growing their commissions or sales bonuses for the expenditure of Some others.
I usually do not recall ever registering or mentioning the business under my profile. The support employees (in Philipines) advises me that it's a difficulty for that service service provider of the person I termed, which I discover fairly Telus TV support Canada ridiculous.
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This is considered the most horrible working experience I've experienced with seeking to get in touch with to get clarification on some cost I was hardly ever advised about would be on my Invoice. If this is the scenario they have falsely marketed to me from the start!! I will never sign on with this particular enterprise once more
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I needed to Call CS these days with Chat along with the department I would like to talk to is barely accessible by cellphone. The CS on Chat organized a connect with again at an arranged time slot. When that department referred to as me later on I obtained everything sorted out.
According to your description, the decision you obtained seems for being a fraud. Telus will take customer stability quite seriously, and we wish to guarantee you of the next:
You may then receive a text message when the agent responds, and you will comply with up at your earliest advantage.
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